Shipping policy:

We understand that you can't wait to receive your order. That's why we do everything we can to deliver your package to your home as quickly and carefully as possible.
Below you can read exactly what you can expect from us.
SHIPPING COSTS:
Shipping costs are always clearly displayed during checkout — no surprises afterward. Based on where you live, the price is determined automatically.
DELIVERY TIME:
We start working on your order as soon as it comes in.
Processing time
Orders are shipped the same business day (Monday through Friday).
ESTIMATED DELIVERY TIMES AFTER SHIPPING:
- Netherlands: 1–2 business days
- Belgium: 2–3 business days
- Germany: 2–4 business days
- Other countries: 3–7 business days
During busy periods (such as holidays), it may take a little longer. We always do our best to get your order to you as quickly as possible.
DELIVERY:
We work with reliable delivery services such as:
- POSTNL
- DHL
This way we ensure that your order is delivered safely and neatly.
WHERE DO WE DELIVER:
At the moment, we ship worldwide!
Is your country not listed? Feel free to send us a message, and we will look into it as soon as possible.
TRACKING YOUR ORDER:
As soon as your package is shipped, you will receive an email from us with a tracking code. This way, you can follow your order step by step until it reaches your door.
DELAYS OR PROBLEMS:
Sometimes a delivery may be delayed due to high demand at the courier or unexpected circumstances. We find that just as frustrating as you do.
See that your package is taking longer than expected? Feel free to contact us. We will gladly check it for you and assist further.
Is your package damaged or seems to be missing? Let us know as soon as possible, and we will look for a suitable solution together.
RESPONSIBILITY:
Once your order has been delivered to the specified address, responsibility transfers to the recipient. Therefore, always carefully check that your address information is correct when placing your order.
QUESTIONS:
Do you have a question about your shipment or order? We are happy to help!
Email: info@rson.nl
You can expect a guaranteed response within 10 hours after shipment.